Frequently Asked Questions

Do You Have A Simple Return/Exchange Policy?

Absolutely! We Have A 7 Day Money Back Guarantee And 45 Day Return/Exchange Policy (From When You Receive Your Product(s)
We Make Our Return Process Simple And Transparent. If You'd Like To Initiate A Return Or Exchange Please Fill Out The Form On Our Returns Page.

What Is The Open Market Rewards Program?

Everything On The Open Market Has A Point Value Attached To It. When You Purchase You Will Accrue Points That Can Be Used To Buy Anything On The Site. Log Into Your Account At Anytime To Track Your Points, Earn Bonus Points And More. Find Out About Our Tiered Rewards And More On The Rewards Program Page.

Can I Cancel My Order?

There Is A 12 Hour Window From The Time You Purchase To Cancel Your Order. If You'd Wish To Cancel Feel Free To Contact Us And Let Us Know.

Will I Receive A Tracking Number?

Once Your Order(s) Have Been Processed You Will Receive An Email With Your Tracking Number(s) For The Product(s) Ordered. This Will Usually Take 3-7 Business Days To Be Generated Through The System. If The Tracking Status Shows 'Not Available' After 3-7 Days Then Feel Free To Contact Us.

How Long Until My Order(s) Arrive?

This Generally Depends On The Vendor And Their Location But Is Generally 2-14 Days On Average. For More Information Checkout Our Shipping Page.

I Ordered Multiple Products But Only Received One?

No Worries! When Ordering From The Open Market Each Item May Be Shipped Separately From Different Vendors. You Will Receive One Item Before The Others. So Don't Worry If You Do Not Receive Everything In One Package, Everything Will Get To You.

Can I Expedite My Order?

That Depends. There Will Be Some Products That May Be Able To Be Expedited; But Generally Most Orders Cannot Due To The Fact That They Are Shipped From Multiple Vendor Partners Around The World.

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Welcome to the Loyalty Points Demo Store :-)

Sign up and receive 5000 pts to test out in our Store.

Earning and redeeming Points

$1

Earns you

5

$1

Redeems to

50.00

You can get better earnings and redeeming rates at higher tier levels.

Ways you can earn

Product Purchase
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